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Why do I need to pre-book?
As an agency we are offered airport parking at a reduced price,
this in turn allows us to offer our clients substantial savings
off many of our suppliers gate prices. Plus pre-booking guarantees
your space even during peak periods.
What is a Gate Price?
The Gate Price is the price you would pay if you did not pre-book,
the price you will pay at the gates to the car parks. In most cases
the gate prices are significantly higher than the pre-booking rates.
Can I book at short notice?
Providing you can supply an E-mail address or Fax Number in which
we can send you the relevant documentation you can book for the
same day if needed (subject to availability). However as the website
is constructed to prevent you from placing an order within 24 hours
of your departure date, you would need to place your order via telephone
on 01904 652400. Where one of our operators will be happy to help.
How do I get directions to the car parks?
Although the directions to all our car parking facilities are on
the website, available on the each page relative to each airport
by pressing the " D " button, we also include directions
to the car parks on the vouchers. Which we will send to you via
email, fax or post after your booking has been completed.
How will I know that my booking has been completed?
You will know that your transaction has been completed when you
receive an email confirmation from us. At which point we will send
another email with all the relevant documentation attached. However
if you do not enter an email address on the booking form, then we
will post or Fax the documentation to you. Please call us if you
do not receive your documents prior to your departure date.
Can I pay by Cheque?
Yes, we can accept a cheque as payment for your parking, but we
must receive it a minimum of 10 days prior to your departure date.
We cannot confirm your space until we have received a valid cheque
as payment.
Is there a further discount for booking more than one car at a
time?
In most cases we can not offer you a discount for bookings for
more than one vehicle, because our prices are per vehicle and are
already sold at a discounted rate (compared to the gate price).
But if you are making reservations for a larger group of vehicles
(more than two) then please call our office and we will be able
to offer a special rate.
Are there special facilities available for disabled passengers?
Each car park can accommodate disabled passengers, in most cases
offering help with baggage etc, and offering wider parking spaces.
However, we are not able to pre-book these spaces. You will need
to contact the car parks directly for this. To obtain the number
for the car parks please call our office and we will refer you to
them.
Why is a week calculated as 8 days and two weeks calculated as
15 days?
One day is calculated as a whole day, irrespective of departure
or arrival times. So for example a stay at the car park from Saturday
to Saturday is calculated as 8 whole days and so therefore two weeks
is calculated as 15 days.
There is a minimum stay at the car park I want, but require a stay
shorter than the minimum?
You can stay for less than the minimum number of days at each car
park, but you would have to pay the charge for the minimum stay.
It is advised that you try the car parks directly as it may be possible
to park for less than the minimum stay.
I need a VAT receipt, how do I get one?
Our VAT number is located at the bottom of our pre-paid voucher
and invoices, which you will receive once your booking has been
confirmed, our VAT No: GB 65281 4533.
How safe are my credit/debit card details on your internet site?
The online reservation service is located on a secure server that
guarantees the safety of a transaction. The system uses SSL encryption
technology. For more information on the security of this website
please see our Security and Privacy Statement located at the bottom
of each page.
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